Return & Refund Policy

Thank you for shopping at Endra. We value your satisfaction and want you to enjoy your shopping experience with us. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns within 14 days of delivery for items that are unused, unworn, and in their original packaging with tags attached.

Sale items and gift cards are non-returnable.
Items must be free from stains, odors, or any signs of wear.
Proof of purchase is required for all returns.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If approved, your refund will be processed within 5–7 business days.
Refunds will be issued to your original payment method.
Shipping costs are non-refundable unless the item is faulty or incorrect.

3. Exchanges

If you wish to exchange an item for a different size or color, please contact us within 7 days of receiving your order to reserve the replacement item.

4. How to Initiate a Return

To start your return, please contact our customer service team at: support@endra.com with your order number and reason for return.

5. Damaged or Faulty Items

If you receive a damaged or faulty product, please email us immediately with photos of the item, and we will arrange a replacement or refund at no extra cost.

6. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us at support@endra.com.