Return & Refund Policy

Return & Refund Policy

Thank you for shopping at Endra. We value your satisfaction and want you to enjoy your shopping experience with us. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns within 14 days of delivery for items that are unused, unworn, and in their original packaging with tags attached.

• Sale items and gift cards are non-returnable.
• Items must be free from stains, odors, or any signs of wear.
• Proof of purchase is required for all returns.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If approved, your refund will be processed within 5–7 business days.
• Refunds will be issued to your original payment method.
• Shipping costs are non-refundable unless the item is faulty or incorrect.

3. Exchanges

If you wish to exchange an item for a different size or color, please contact us within 7 days of receiving your order to reserve the replacement item.

4. How to Initiate a Return

To start your return, please contact our customer service team at: support@endra.com with your order number and reason for return.

5. Damaged or Faulty Items

If you receive a damaged or faulty product, please email us immediately with photos of the item, and we will arrange a replacement or refund at no extra cost.

6. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us at support@endra.com.